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By booking our services, I AGREE WITH THE KLEANING Terms and Conditions and Privacy Policy.

What to Expect :

Because we don't do in-home estimates, cleaning time is based on the information you provided about the size and condition of your home. I certify that my booking reflects the actual size/condition of the above property/home. The Kleaning RESERVES the right to ADJUST pricing to include any extra costs or requests for extra services during cleaning (We will discuss prior any extras for approval). The day of the cleaning, only the booking package booked can be guaranteed, upgrades can be done upon availability.

Please allow for a 2 hour arrival window. If we are going to be more than 30 minutes early or late we will call you. It takes time to clean, please be flexible.

We will bring everything needed to clean your home, all cleaning supplies and equipment at no extra charge.

For your convenience, we will send an email and text reminder 3 days prior to your cleaning and a text reminder 1 day prior.

Please note that there is a $70 fee for cancellations less that 24 hour in advance of your cleaning date/time or 50% of the amount of your cleaning if canceled the same day.

I also understand that there will be a non-refundable $70 cancellation fee for insect/rodent issues, hoarding (we don't move boxes or heavy furniture to avoid damage on floors, electricity, AC or water off the unit, and/or having other workers present during service).

I AGREE TO REVIEW ALL WORK WHILE THE SERVICE IS BEING DONE AT THE PROPERTY AND PRIOR TO STAFF LEAVING (if you can’t be present when the cleaning is done, you have 24 hours to contact us).

I UNDERSTAND THAT MAKING ANY CLAIMS ABOUT THE SERVICE AFTER WE'VE LEFT THE PROPERTY IS UNACCEPTABLE AND NO REFUNDS, CREDITS OR ADDITIONAL SERVICES WILL BE PROVIDED PRIOR TO RECEIVING A RECLEAN.

NO PAYMENTS and KEYS GIVEN DIRECTLY TO CLEANERS.